Definitions:

Boot Time:     The time from PC power on to when a user can interact with, and use the system.

Desktop/Notebook Migration:         Performing all the necessary tasks required to migrate a user from an existing PC to a new, replacement or concurrent use PC. This includes account setups, personalization, file transfer, and application installation.

Infrastructure Migration:     Performing all the necessary tasks required to migrate from an existing environment to a new environment. This includes situations such as: server migration, OS upgrades, storage migration to new media, network equipment upgrades, etc.

Management:            A broad term that encompasses monitoring, deployment, alert response, and troubleshooting of servers, services (network or server), software distribution, assets, policies, PCs.

Power Management:            Another broad term that covers how a computing system handles transitions between different electrical power-use states, presentation of configuration options to the end user for setting up profiles, alerting, and other system-responses to various situations as they impact power consumption, use of battery versus AC power, etc.           

Product Cycle Timing:         OEM product life cycles often do not match preferred IT deployment cycles. Typically, IT deployment cycles are longer than OEMs are able or willing to keep a product or SKU viable. The reasons for this mismatch are many, including cycle-times of OEM market and business models, the effects of reduced margins in particular segments, effects on the OEMs from their component suppliers (who must “pulse” their markets with new products according to their business models), technology innovation and proliferation in the market (for example, USB 1.X being replaced by USB 2.0), and fashion or popularity of particular technologies (witness the rapid incursion of 802.1x technology into the Home PNA market for consumer networking, which few predicted). When one or more of these factors operate in a supply chain, inventory storage costs and other influences soon force one company in the chain to revise a product, which causes a ripple effect through the chain. The typical result is that IT has difficulty obtaining parts, service, warranty support, and so on.

Server Migration:      Performing all the necessary tasks required to migrate from an existing server to a new (or replacement) server. This includes situations such as: server migration, OS upgrades, etc.